If you have landed on this page, you are probably trying to figure out one thing. Can this organization actually help me or someone I love?

That is the right question. The answer depends on who you are, what you are dealing with, and where you are in Solano County. This article breaks down exactly what Solano Impact Care does. It covers who they serve, what services they provide, and how to get connected. 

The Short Version

Solano Impact Care is a community-based organization in Solano County. They help people with complex health and life challenges get the coordinated support they need to stabilize, recover, and rebuild. Also, they work primarily with Medi-Cal members. They connect people to healthcare, mental health services, housing support, employment resources, and social services through a coordinated, whole-person approach.

Furthermore, what makes them different from most organizations is who is doing the work. The team at Solano Impact Care has personally experienced homelessness, incarceration, substance use, mental health crises, grief, and loss. They are not approaching this work from the outside. They have lived it. And that lived experience is the foundation of everything they do.

Who Solano Impact Care Serves

Solano Impact Care serves people in Solano County who are dealing with complex, overlapping challenges. These challenges affect their health, housing, and overall stability. This includes people who are:

• Experiencing homelessness or housing instability
• In recovery from substance use disorders
• Living with serious mental illness or co-occurring mental health conditions
• Returning from incarceration and rebuilding their lives
• Dealing with chronic health conditions that are difficult to manage without support
• Navigating the Medi-Cal system and unsure how to access what they are entitled to
• Women and mothers in crisis who need safe housing and recovery support
• Families trying to reunify after addiction or incarceration
• Anyone who has complex needs and has fallen through the gaps of other systems

As such, if you are a Medi-Cal member in Solano County and your situation feels too complicated for a standard doctor’s appointment to address, Solano Impact Care is designed specifically for you.

The Two Core Programs

Solano Impact Care delivers two main programs through California’s CalAIM Medi-Cal reform initiative. Both are available at no cost to eligible Medi-Cal members.

Enhanced Care Management

Enhanced Care Management is also called ECM. It is a high-touch care coordination benefit for Medi-Cal members with the most complex needs. It assigns you a dedicated care manager. This is a single person whose job is to coordinate all of your health and social needs across every system you interact with.

Your care manager:

• Conducts a comprehensive assessment of your health, mental health, housing, and practical needs
• Develops an individualized care plan based on your specific situation and goals
• Coordinates your care across doctors, mental health providers, housing programs, and social services
• Helps you schedule and keep appointments
• Follows through on referrals to make sure connections actually happen
• Meets you wherever you are, at home, in a shelter, or in the community
• Advocates for you within systems that can be difficult to navigate alone
• Stays engaged with you over time, not just through a single intake appointment

ECM is available to Medi-Cal members who are experiencing homelessness. It also serves members with serious mental illness or substance use disorders. It covers people at risk for avoidable hospitalizations and those transitioning from incarceration. As we covered in the article on Common Questions About Enhanced Care Management Answered, eligibility is based on your situation and your Medi-Cal enrollment. The fastest way to find out if you qualify is to reach out directly.

Community Supports

Community Supports are a set of services that go beyond traditional medical care. They address the social and practical conditions that directly affect health outcomes. Through Solano Impact Care, eligible Medi-Cal members can access:

• Housing navigation to help find and secure stable housing
• Housing sustainability services to help maintain housing once secured
• Move-in assistance to cover upfront housing costs
• Post-hospitalization housing for members who are homeless and transitioning out of a hospital or care facility
• Aftercare support following treatment or recovery programs

Furthermore, these services are provided at no cost to eligible Medi-Cal members. They are designed to address the housing instability and social conditions that make everything else harder to manage.

The Network Around Solano Impact Care

One of the most important things to understand about Solano Impact Care is that they do not operate alone. They are connected to a broader network of organizations. Together these organizations address the full picture of what people in Solano County need to rebuild stable, healthy lives.

Hazel’s Tranquility Place is a transitional and sober living home in Vallejo. It was founded by K. Patrice Williams. It provides a safe haven and support services for women reentering the community from incarceration or recovering from substance use. In addition, it is a structured, supportive housing program created to help people stabilize during vulnerable transitions. It was founded in 2019 while K. Patrice Williams was running for Solano County Supervisor. She witnessed firsthand the gaps in housing and support for women and children in Solano County. Hazel’s Tranquility Place was built in direct response to what she saw. 

Learn more at hazelstranquility.org.

Match2Hire is a registered nonprofit. It bridges the gap between job seekers and employers. It has a specific focus on people who face barriers to traditional employment. This includes returning citizens, people in recovery, and individuals rebuilding after homelessness. For Solano Impact Care clients who are ready to pursue employment, Match2Hire provides job readiness support and employer connections that make that goal achievable.

Solano Home Assist is dedicated to facilitating access to housing resources in Solano County. They identify and overcome barriers. They empower residents through workshops and one-on-one housing counseling. For clients navigating the housing system, Solano Home Assist provides specialized housing navigation expertise that complements Solano Impact Care’s broader care coordination.

BrandGOV delivers community-focused solutions through outreach, education, and economic development capacity building. It serves underserved communities in Solano County. It addresses the civic and economic dimensions of community wellbeing that health and social services alone do not reach.

Solano EmpowerTech equips justice-involved individuals with digital skills and job readiness training. They provide workshops, boot camps, and an online learning portal. For returning citizens who need to update their digital skills before entering the job market, Solano EmpowerTech provides exactly that preparation.

Empower Solano eliminates barriers to access within Solano communities. They do this through outreach, community conversations, capacity building, and community development work.

Together these organizations create a coordinated network. It addresses housing, employment, healthcare, mental health, recovery, digital skills, civic engagement, and economic opportunity all in one connected ecosystem.

What Makes Solano Impact Care Different

There are many organizations in Solano County that provide social services. What separates Solano Impact Care from most of them comes down to one thing. The people doing the work.

The team at Solano Impact Care has personally navigated homelessness, incarceration, substance use, mental health crises, grief, and profound loss. They have sat in the same waiting rooms. Also, they have navigated the same systems. They have felt the same shame and the same exhaustion. They have wondered whether things could get better. And they have found their way through.

That is not background information. It is the core of what makes this organization effective.

When you connect with Solano Impact Care, you are not talking to someone who learned about your situation from a textbook or a training. You are talking to someone who has been there. That changes the entire dynamic of what support feels like. Trust forms faster. Honesty comes more easily. The help that is offered is grounded in real knowledge of what actually works.

The team describes their approach this way. They do not just provide services. They walk alongside you on your journey to healing and empowerment. That is not a marketing phrase. It is an accurate description of how they show up.

Beyond lived experience, Solano Impact Care brings deep local roots to everything they do. The team was born and raised in Solano County. They know Vallejo, Fairfield, Vacaville, Dixon, Suisun City, and Rio Vista not as service delivery zones but as home. That local knowledge means they understand the specific challenges, gaps, and resources of this county in ways that an outside organization simply cannot replicate.

The Approach Behind Everything

Solano Impact Care operates according to a set of principles that shape every interaction and every program.

Trauma-informed care: The team understands that most of the people they serve have experienced significant trauma. Trauma shapes how people respond to stress, relate to others, and engage with support. Every interaction is designed to feel safe, respectful, and free of judgment. As we covered in the article on What Is Trauma-Informed Care and Why Does It Matter?, this is not just about being kind. It is a clinical approach that produces better outcomes for people with trauma histories.

Meeting people where they are: Solano Impact Care does not require people to have their lives together before they can receive support. The whole point is to help people get there. Whatever stage someone is at, whatever they are carrying, they are met there with compassion rather than conditions.

Addressing systemic barriers: Many of the challenges facing Solano County residents are not just personal. They are systemic. A team with lived experience in navigating those barriers knows how to help people move through them. They know which doors to knock on and which processes to follow. A provider without that background simply cannot offer the same guidance.

Empowering personal transformation: The end goal of every interaction is not compliance or crisis management. It is the client’s own growth, agency, and long-term wellbeing. Solano Impact Care measures success not by services delivered but by lives genuinely changed.

Building sustainable community networks: The goal is not to create permanent dependency on a single organization. It is to help people build the web of connections, resources, and skills that support them long after direct services end.

Where Solano Impact Care Serves

Solano Impact Care serves Medi-Cal members across Solano County including:

• Vallejo
• Fairfield
• Vacaville
• Dixon
• Suisun City
• Rio Vista

Services are delivered in the community. Care managers come to you rather than requiring you to come to an office. This matters enormously for people dealing with transportation barriers, mobility limitations, or housing instability. It also matters for people who simply do not have the time and energy to travel to appointments while managing everything else.

How to Get Started

Getting connected to Solano Impact Care is straightforward. You do not need a referral from a doctor. Likewise, you do not need to know exactly what services you need. You do not need to have everything figured out before you reach out.

The first step is a conversation. From there, a care manager will assess your situation. They will identify what you qualify for. They will begin coordinating the support that makes sense for where you are right now.

You can get started by:

• Visiting solanoimpactcare.org/get-started
• Calling (707) 301-4051
• Emailing care@solanoimpactcare.org

If you are a provider, social worker, or community partner looking to refer someone to Solano Impact Care, the same contact information applies. The team welcomes referrals from healthcare providers, hospitals, community organizations, and anyone else who knows someone who could benefit from coordinated community support.

The Bottom Line

Solano Impact Care exists because complex needs deserve complex support. And that support should be delivered by people who understand those needs from the inside.

If you are a Medi-Cal member in Solano County dealing with housing instability, recovery, mental health challenges, reentry, or any combination of the above, Solano Impact Care was built specifically for you.

You may have felt like the existing systems were not built with you in mind. Many of them were not. Solano Impact Care was.

The team is proof that change is possible. They are here to help you find your way to it.