What Is the Difference Between a Referral and an Approved Service?
If you have ever been told that you were being referred to a program, waited weeks to hear something, and then discovered nothing had actually happened, you already understand why this distinction matters. Referrals and approved services are not the same thing. They are not even close to the same thing.But in the world of […]
How ECM Connects Healthcare and Social Services
For most of the history of the American healthcare system, healthcare and social services have operated as two separate worlds. They have different funding streams, different regulatory frameworks, different professional cultures, and different ideas about what their job actually is. Healthcare treats the body and the mind. Social services address housing, income, food, and safety. […]
What Happens During Your First ECM Appointment?
Starting something new when you are already dealing with a lot can feel like one more thing on a list that is already too long. You may have heard about Enhanced Care Management and wondered whether it is worth the effort. You may have agreed to try it but feel anxious about what to expect. […]
Common Questions About Enhanced Care Management Answered
If you have heard the term Enhanced Care Management and wondered what it actually means for you or someone you love, you are not alone. It is one of the most important programs available to Medi-Cal members in California right now, but it is also one of the least understood. Most people who qualify for […]