How ECM Connects Healthcare and Social Services
For most of the history of the American healthcare system, healthcare and social services have operated as two separate worlds. They have different funding streams, different regulatory frameworks, different professional cultures, and different ideas about what their job actually is. Healthcare treats the body and the mind. Social services address housing, income, food, and safety. […]
How Families Can Participate in Care Management
When someone you love is struggling, your instinct is to do something. To fix it, to help, to be useful in some way that actually makes a difference. But when that person is enrolled in a care management program, it is not always clear what your role is supposed to be. Are you supposed to […]
What Happens During Your First ECM Appointment?
Starting something new when you are already dealing with a lot can feel like one more thing on a list that is already too long. You may have heard about Enhanced Care Management and wondered whether it is worth the effort. You may have agreed to try it but feel anxious about what to expect. […]